UNI EN 17100 - UNI 10574 Certification - Translation and Interpreting services

Scope of Certification

UNI EN ISO 17100 and UNI 10574 certification demonstrates an organization's ability to deliver translation and interpreting services through qualified personnel, controlled processes, and quality management systems that consistently meet customer requirements.

In an increasingly global marketplace, certification provides objective evidence of the reliability, competence, and professionalism of language service providers, enhancing confidence among customers, partners, and stakeholders.

CSI issues certification in accordance with UNI EN ISO 17100 for translation services and UNI 10574 for interpreting services, verifying compliance with the applicable requirements for service delivery, personnel competence, process management, and quality assurance.

Benefits of Certification

Certification enables organizations to:

  • demonstrate compliance with internationally recognized standards for language services;
  • provide customers with assurance of consistent service quality;
  • strengthen the competence and qualification of translators and interpreters involved in service delivery;
  • improve the management and control of translation and interpreting processes;
    enhance market credibility through independent third-party certification.

Certification Requirements

The certification assessment verifies compliance with the requirements established by the applicable standards, including:

  • competence and qualification of translators, interpreters, reviewers, and other personnel involved in the service;
  • planning, management, and monitoring of translation and interpreting projects;
    definition and control of service delivery processes;
  • management of customer requirements and contractual specifications;
  • quality assurance activities, including review and verification of deliverables;
  • management of resources, documentation, and continuous improvement of the service.

Eligible Organizations

The certification is intended for organizations providing professional language services, including:

  • translation services;
  • interpreting services;
  • liaison (business) interpreting;
  • simultaneous interpreting;
  • consecutive interpreting;
  • whispered interpreting (chuchotage).

Organizations can obtain certification according to UNI EN ISO 17100 for translation services, UNI 10574 for interpreting services, or both standards, depending on the scope of the services provided.

 Examination of the application and documentation sent by the Company, listed in the "Special rules" specific to the product to be certified. Any deficiencies and significant deviations from the requirements, found at this stage, will be communicated so that the appropriate changes can be introduced before the assessment visit is carried out. Upon request, CSI will appoint an inspector to visit the organisation to verify the conformity of the product, process or service. If the results of the visit include non-conformities or observations, a corrective action plan will be required to meet the requirements for the issue of the product certificate. After all the non-conformities that may have emerged from the assessment visit have been passed, and after the positive outcome of the laboratory tests, certification will be granted. The issue of the certificate will be followed by surveillance visits to verify that compliance is being maintained. The frequency of surveillance visits and laboratory tests, if any, is fixed by the special rules applicable. The certification shall have the validity defined in the specific special rules, on expiry the contract shall be deemed to be tacitly renewed unless terminated by one of the two contracting parties 4 (four) months before the expiry date. Improves the arrangement of organisational processes Attests to an organisation's ability to achieve and maintain stated service standards over time Increases user confidence and credibility Strengthens marketing strategies and opens the way to new markets Tool to enhance the agri-food and forestry sectors, increasing market confidence... Tool to certify the capability of an organization to gain and maintain steadily, service standard declared to the public... Formal act of a third-party body that certify the conformity of the product technical reference documents, marketing deed to enhance and diversify the product... For years the training offered by IMQ group represented a point of reference for professional development and the update of freelance and employees. Second and third-party, inspections and testing: expert auditors capable to understand the situation of the company...