Childhood Services Certification - UNI 11034

Scope of Certification

UNI 11034 certification attests to the quality and reliability of early childhood services, enhancing the ability of organizations to provide safe, inclusive, and educational environments focused on children’s well-being and development.

In a society where early childhood services play an increasingly important role in supporting families and contributing to children’s educational growth, certification represents a distinctive tool to demonstrate professionalism, organizational competence, and commitment to service quality.

CSI issues certification in accordance with UNI 11034, assessing the proper management of educational, organizational, and care processes, with particular attention to the needs of children, families, and the context in which the service is provided.

Benefits of Certification

Certification enables organizations to:

  • demonstrate their commitment to providing high-quality educational services;
  • offer families greater assurance of reliability and professionalism;
  • enhance their organizational model and expertise;
  • improve the management of internal processes and educational activities;
  • strengthen their reputation through certification issued by an independent third-party certification body.

Certification Requirements

The certification assessment verifies compliance with the requirements established by UNI 11034, including:

  • management of daily activities and service organization;
  • procedures for welcoming, settling-in, and integrating children into the service;
  • management and organization of spaces dedicated to educational activities;
  • requirements related to children’s safety, well-being, and protection;
  • competence and organization of the personnel involved;
  • management of information and relationships with families.

UNI 11034 also represents a complementary reference standard to UNI EN ISO 9001, the international standard for quality management system certification, helping organizations integrate specific early childhood service requirements with a structured approach to organizational management.

Eligible Organizations

The certification is intended for organizations providing educational and care services for early childhood, including:

  • nurseries and childcare centres;
  • complementary services to nurseries;
  • parent and child centres;
  • play centres and play spaces;
  • early childhood centres;
  • local educational services.
 Examination of the application and documentation sent by the Company, listed in the "Special rules" specific to the product to be certified. Any deficiencies and significant deviations from the requirements, found at this stage, will be communicated so that the appropriate changes can be introduced before the assessment visit is carried out. Upon request, CSI will appoint an inspector to visit the organisation to verify the conformity of the product, process or service. If the results of the visit include non-conformities or observations, a corrective action plan will be required to meet the requirements for the issue of the product certificate. After all the non-conformities that may have emerged from the assessment visit have been passed, and after the positive outcome of the laboratory tests, certification will be granted. The issue of the certificate will be followed by surveillance visits to verify that compliance is being maintained. The frequency of surveillance visits and laboratory tests, if any, is fixed by the special rules applicable. The certification shall have the validity defined in the specific special rules, on expiry the contract shall be deemed to be tacitly renewed unless terminated by one of the two contracting parties 4 (four) months before the expiry date. Improves the arrangement of organisational processes Attests to an organisation's ability to achieve and maintain stated service standards over time Increases user confidence and credibility Strengthens marketing strategies and opens the way to new markets Tool to enhance the agri-food and forestry sectors, increasing market confidence... Tool to certify the capability of an organization to gain and maintain steadily, service standard declared to the public... Formal act of a third-party body that certify the conformity of the product technical reference documents, marketing deed to enhance and diversify the product... For years the training offered by IMQ group represented a point of reference for professional development and the update of freelance and employees. Second and third-party, inspections and testing: expert auditors capable to understand the situation of the company...