Services Certification

Assessing and enhancing service quality through recognized certification schemes

CSI provides voluntary certification services for companies operating in the service sector, including industrial laundries, social and healthcare services, childcare services, training and other specialized fields.

As an independent certification body, CSI assesses the conformity of services against requirements defined by technical standards or specific schemes, through evaluation activities carried out by qualified auditors.

Service certification enables organizations to demonstrate the achievement of predefined quality standards and their ongoing maintenance through periodic assessments.

Thanks to its experience across different sectors, CSI applies certification schemes based on recognized standards and specific technical requirements.

Below is an overview of the service certification schemes offered by CSI, with dedicated insights into each application area.
 
 
 
 

 Improves the arrangement of organisational processes Attests to an organisation's ability to achieve and maintain stated service standards over time Increases user confidence and credibility Strengthens marketing strategies and opens the way to new markets Tool to enhance the agri-food and forestry sectors, increasing market confidence... Tool to certify the capability of an organization to gain and maintain steadily, service standard declared to the public... Formal act of a third-party body that certify the conformity of the product technical reference documents, marketing deed to enhance and diversify the product... For years the training offered by IMQ group represented a point of reference for professional development and the update of freelance and employees. Second and third-party, inspections and testing: expert auditors capable to understand the situation of the company...